About USLI
Thomas P. Nerney
Chairman, President and Chief Executive Officer
Who We Are
USLI is a proud member of Berkshire Hathaway. Our group consists of five insurance companies: United States Liability
Insurance Company, Mount Vernon Fire, Mount Vernon Specialty Insurance Company, Radnor Specialty Insurance Company and U.S. Underwriters Insurance Company, all of which are rated A++, the highest rating available to any insurance entity by AM Best, the premier analyst of insurance companies. Our companies give us the ability to offer admitted or non-admitted insurance policies in all 50 states and the District of Columbia. We aspire to be the very best insurance company at underwriting insurance products for our customers. We are committed to finding innovative ways to make it easier for our customers to do business with us. Key components of our strategy are well designed products delivered with speed, ease of use and accessibility built around close relationships with our customers. We want to position our products so they are our customers’ preferred choice for their policyholders.
In addition to our home office in Wayne, PA, USLI has seven branch offices located in Folsom, CA; Mission Viejo, CA; Austin, TX; Boise, ID; Charleston, SC; Oak Brook, IL; and Denver, CO. There are also several sales offices located across the U.S., as well as an international office in Mississauga, Ontario.
Delivering Value Through Speed, Ease of Use and Accessibility
We’re committed to creating a business experience that’s fast, easy and accessible — every time. We believe that true value lies in the details of our day-to-day interactions. These seemingly small moments are our opportunity to stand out and consistently deliver service that’s both dependable and memorable. Speed, ease of use and accessibility aren’t just words — they’re foundational to delivering the best service experience and building a lasting business relationship.
SPEED
We strive for a 3-hour turnaround on submissions and binders, you can quote online 24/7, we provide real-time assistance via web chat support with a real, live underwriter, and we provide instant telephone quoting so you can speak to an underwriter and get a quote in minutes at 888-773-8754
EASE OF USE
We offer options for however you prefer to do business (email, phone, web), you can access marketing materials online at your convenience, and we provide both pre-filled and digital application solutions
ACCESSIBILITY
If you get someone’s voicemail, you can press the “S” key for service to be connected to another team member immediately, we update our voicemail greetings daily so you know if someone is out of the office and who you can reach in the meantime, and we have multiple branch locations across the U.S. and Canada
Providing Financial Stability
AM Best has reaffirmed USLI's A++ (Superior) rating effective August 14, 2024, reflecting the company's superior level of capitalization, strong operating results and solid market position within the specialty admitted and surplus lines markets.
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A Culture Built on Compassion and Commitment
At USLI, we are committed to making a difference, both internally and externally. Our community is built upon five values: Caring, Attitude, Respect, Empathy and Energy. Our commitment to these values leads us to make better decisions and furthers our true sense of community. A big part of our culture is the belief in helping others. We invite you to learn more about how we’re giving back locally and around the world. Additionally, we encourage you to explore the causes we support through the CARE2 Fund at USLI, Inc., which is an official 501(c)3.
Read about our community outreach efforts >>
Visit the CARE2Fund at USLI, Inc. >>
Dedicated to Creating a More Diverse Community and Culture
We strive to foster a vibrant and inclusive community that celebrates the rich diversity of all ethnicities, nationalities, abilities, genders, gender identities, sexual orientations, ages, religions, socioeconomic backgrounds, and life experiences. We understand the importance of continuous learning, self-reflection, acknowledging our biases, and expanding our perspectives beyond our own. We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a workplace where every individual feels valued, respected, and empowered to contribute at their fullest potential. Join us in building a diverse and inclusive environment where our shared values drive us toward excellence.