Need Help?

Whether you already do business with us, have an insurance policy with us or just have a general question, we're here to help. Please use the options below to assist with your inquiry.


Report a Claim

You may report a new claim using one of the following options:

E-mail a claim report to newlosses@usli.com

Fax to Lenore Akers at 610-687-9398

Call toll free 1-888-875-5231 for 24/7 claim reporting and emergency claim assistance. Receipt of a new claim will trigger prompt contact, by an examinee. 

Report a Claim


Policyholder Services

Many options are available for you to manage your policy online.

Review Coverage and History
▸ Obtain Copy of Policy
▸ Set-up Recurring Payments and
  Electronic Notifications
▸ Elect Paperless Invoice Option
▸ Review Billing and Payment

Get Started


Billing and Payment

Policyholders who receive an invoice from USLI can make payment or register online for more options.

Get Started

To pay by phone or for assistance call 866-632-2003. Payments accepted 24/7! Or send us a question online:

Online Request


Product Information

USLI works to create a competitive product in the marketplace so that you can focus on doing what you do best.

Submit a request online to receive more product information and get connected to a USLI appointed agent near you.

Online Request





Website assistance can be provided by contacting us directly through email or submit a request online.

Online Request


Glossary of Insurance Terms

We've taken the guess work out of defining key policy terms that you will find throughout your policies as well as when speaking with your agent.

Many words have also been translated into Spanish for quick reference.

View Glossary

Wholesale - Retail Appointment

Do business with us by becoming a USLI appointed customer! We are focused on being your go-to company for writing small premium accounts.

Looking for an agency appointment:



Disaster Preparedness

Weather can be unpredictable, and, if we are unprepared, it can cause devastation to the things most important to us.

Taking appropriate precautions can help avoid claims and keep others safe, so our materials were created with you, the potential insured, in mind.

Learn More

Career opportunities await you at USLI. Learn more about us on LinkedIn.

US | Canada

● Wayne, PA (Main Campus)
● Austin, TX
● Denver, CO
● Mission Viejo, CA
● Oak Brook, IL 
● San Ramon, CA
● Toronto

View All Career Opportunities